Be positive!

Complimenting vs Complaining

Do you compliment strangers as often as you complain? Do you thank people who serve you a meal in a restaurant and say how happy you are with their service? Do you praise people who help you out on a helpline? Are you open to say a nice thing to a stranger when he/she does something extra for you? 🙏
I work in a contact center and I talk to many clients everyday and I’ve noticed that 90% of people either argue and complain 😡 or say nothing at all. It is honestly so rare when I get a phone call or an email from a client just thanking me and saying that he’s very happy with my services and that I’ve helped him a lot.
Why don’t people say nice things as often as bad ones?
It is same with reviews. People usually leave reviews on restaurant or hotel when they have some remarks to share and things to complain about. Can you relate? Have you ever written a complaint? I’m sure you have. But have you ever written an email/review saying „I have nothing to complain about, everything was perfect, thank you for your services”? 😉 I try to do it as often as sending those less happy emails. We all need to thank ourselves for being nice/helpful too! Not just complaining! 🤗
And it doesn’t have to be only about services and talking to strangers businesswise! Thank/compliment your friends or collegues on daily basis too!
For example, couple weeks ago I asked my boss for a one-on-one meeting. She was 100% sure that I want to complain about something whereas I surprised her and said „So as not to come to you only to complain and talk about injustices in our team or short bonus I actually wanted to come to you and to thank you”. She was shocked. Nobody has ever asked her for a meeting just to thank her for what she’s doing.
Do you know what I mean now?
Do you think you could do the same?
Please lets all try to compliment more than complain or at least to say nice things as often as bad things! 🤗

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s