Be positive!

Complimenting vs Complaining

Do you compliment strangers as often as you complain? Do you thank people who serve you a meal in a restaurant and say how happy you are with their service? Do you praise people who help you out on a helpline? Are you open to say a nice thing to a stranger when he/she does something extra for you? 🙏
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I work in a contact center and I talk to many clients everyday and I’ve noticed that 90% of people either argue and complain 😡 or say nothing at all. It is honestly so rare when I get a phone call or an email from a client just thanking me and saying that he’s very happy with my services and that I’ve helped him a lot.
Why don’t people say nice things as often as bad ones?
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It is same with reviews. People usually leave reviews on restaurant or hotel when they have some remarks to share and things to complain about. Can you relate? Have you ever written a complaint? I’m sure you have. But have you ever written an email/review saying „I have nothing to complain about, everything was perfect, thank you for your services”? 😉 I try to do it as often as sending those less happy emails. We all need to thank ourselves for being nice/helpful too! Not just complaining! 🤗
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And it doesn’t have to be only about services and talking to strangers businesswise! Thank/compliment your friends or collegues on daily basis too!
For example, couple weeks ago I asked my boss for a one-on-one meeting. She was 100% sure that I want to complain about something whereas I surprised her and said „So as not to come to you only to complain and talk about injustices in our team or short bonus I actually wanted to come to you and to thank you”. She was shocked. Nobody has ever asked her for a meeting just to thank her for what she’s doing.
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Do you know what I mean now?
Do you think you could do the same?
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Please lets all try to compliment more than complain or at least to say nice things as often as bad things! 🤗